The jabsco pumps have issues reversing sometimes, as they are impeller pumps and the impellers take a set. They can also burn up impellers if you run them dry. You can replace the impellers with a yellow one that is supposed to be more durable, the Mastercraft guys are good sources of info as those boats have used impeller pumps for years (after Toyota;) You can get info and impellers from your local MC dealer.
There are two basic models of Jabsco pumps, one is the Water Puppy and the slightly larger model is called the Ballast Puppy. I think you can buy stock impellers from West Marine. I think they are different for each model.
You can access the impeller by removing the three screws and the brass plate. You might try pulling them out and lubing them with silicone or dish soap, then putting them back in, that'll usually get them working for a while.
Hope that helps!!